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STB13_Jason_12

Our Obsession with Usage and Customer Experience

One of the most impactful changes we have made at Microsoft is to focus our engineering teams solely on usage and the customer experience of our services . In all my years leading product teams, I have never seen something that has impacted the culture of an engineering organization more than this. These changes have...

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The CIO of PayPal Talks About Managing the IT Behind One of the Industry’s Most Famous Divorces

Today I start a really interesting conversation with Brad Strock, the CIO of PayPal. Brad has the distinction of executing a very rare feat in the field of IT: Overseeing the unbelievably complex technical requirements that accompanied the divorce of PayPal and eBay. Brad shares some great inside info on that process, as well as...

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Partnership Update:  Microsoft & Citrix

Ever since Microsoft and Citrix announced a significant reinvigoration to our long-standing partnership at Citrix Synergy in May, things have been very busy. At todays Citrix Summit event, Scott Guthrie (the EVP of Microsofts Cloud + Enterprise organization and my boss) and Kirill Tatarinov (Citrix CEO and President) shared an update on the status of...

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