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Cloud Perspectives

Retail webinar for June 

The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. We started with a demo of extensibility enhancements during which the new application programming interface (API) triggers were used with the point of sale (POS). After that, we discussed details of...

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Storing Common Data Service activity logs outside of Office 365 

Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365 since CRM 2011. How Activity Logging differs from existing Dynamics 365 auditing Existing audit logging covers enabling and viewing logging for specific entities...

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Automate playbook launch via a business process flow 

In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the flip slide, although customers today may be better informed, with the wealth of information and options available, they are increasingly overwhelmed. They...

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