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Dynamics 365 Blog

Bio – Arne Marquez 

Arne Marquez is a software development engineer in test, working on CRM’s diagnostics and mail merge features for the Titan release.  On prior CRM releases, he worked on service management area and related features.  Arne also tested several releases of Microsoft BCentral’s WebAppoint service and worked on the Office 2000 and XP releases.    Prior...Read more

Part 2: Happy Birthday via Workflow using Custom Workflow Activity 

In Part 1 of this two part blog series, I discussed how to Send E-mail to contacts on annual basis, based on a Custom Attribute that is updated with Client-Side scripting. There is another way to accomplish the same goal using a Custom Workflow Activity and a second Workflow. Option #2: Custom Workflow Activity The...Read more

Convergence 2008 – More NAV Sessions Than Ever! 

Convergence 2008 is on the horizon – March 11-14 in Orlando, Florida. The preliminary agenda only showed a few Dynamics NAV sessions, but has recently been updated revealing the full glory of NAV-iness at the Conference.  This year’s Convergence will have more sessions than ever before: currently 3 partner sessions, 1 customer general session, 28...Read more

Overview of updates for SQL Server 2005 SP2 

This post has the following three purposes: Give awareness that there are updates available for SQL Server 2005 SP2 Give an overview of what the available updates mean in relation to running Microsoft Dynamics NAV on SQL Server 2005 Help deciding whether a customer who runs Microsoft Dynamics NAV on SQL Server 2005 should install any of these...Read more

Creating a Custom Search Button 

CRM MVP Mitch Milam returns as a guest blogger. You can read more from Mitch at his blog. Occasionally I get a request from a customer to create a custom search screen that will allow them to perform specific queries that they use on a frequent basis. Usually, I point them to the Advanced Find...Read more

Choice Begins Today 

Say good-bye to the one-size-fits-all and one-way CRM systems of yesterday, and say hello to the Microsoft Dynamics CRM Live. Beginning today, Microsoft Dynamics CRM Live has officially reached our second early-access release and is expanding access for Microsoft customers and partners located in the United States and Canada. Within this expanded program, Microsoft Dynamics...Read more

Part 1: Happy Birthday via Workflow using Client-Side Scripting 

If you are like me, then you probably enjoy being wished a happy birthday. The birthday congratulations usually take the form of an e-mail or a phone call. If the business tries to does this for every customer, it can become unmanageable. Enter Workflow. Let’s create a Workflow that sends an e-mail to every contact...Read more

Bio – Michael Scott 

As a member of the Microsoft Dynamics CRM Team, Michael Scott tests the various APIs that are available to developers to extend the product. His passion is to provide developers with an easy-to-use and understand experience when programming. As part of that, he has worked on features such as workflow, plug-ins, and the web services....Read more

Microsoft Dynamics CRM 4.0 SDK 

The Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) is now ready for download on MSDN. The SDK is for developers, system customizers, and report writers. It contains all new information about creating plug-ins, working with custom workflow activities, using the new Web services, using new data management features, and much more. It also contains...Read more

Simple query to check the recent performance history 

The query described in this blog is a variant of a query described in KB 935395 on Partnersource (login required). While this KB article described issues specific to SQL Servers plan-cache, the query has proved to be very useful in general performance troubleshooting of SQL installations. The query is using Dynamic Management Views (DMVs), which...Read more