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“User ID and password are invalid.try again?”
If you get “User ID and password are invalid.try again?” when starting RTC you need to first check that you can login to database in the classic client. Note that the database should be the same as the service tier (the service you are trying to connect with RTC) is connected to. Start “classic client -
Projecting our voice for ERP Customers on Microsoft Dynamics SL
As we head into the fall conference season here at Microsoft, first out of the gate is the Microsoft Project Conference held a couple of weeks ago in Phoenix, AZ (the conference website can be found here... -
Get Retail's "BIG Show" in Your Calendars Now
NRF 2010 is undoubtedly one of the largest retail events of the year. Packed full of the latest and greatest innovations in retail (of course some of which are Microsoft technologies), key business decision... -
Great News for Microsoft Dynamics NAV customers with release of SP1
As you might have seen earlier today, the Dynamics ERP team had another great announcement come out today, announcing the release of the SP1 of Microsoft Dynamics NAV 2009. From the role-tailored features that are really getting partners and customers alike excited about this product to the 70+ enhancements in this version, although it’s technically -
Power User Tips: The CRM 4.0 Metadata Cache
CRM MVP Michael Höhne is our guest blogger today. I don’t know about you but I’m using the CRM metadata in almost all of my applications. It may be as simple as the need for an object type code and can be as complex as implementing some intellisense features. Besides some really basic programs I -
Setting Up a Mail Template for Document Approval Notifications
The email notifications that are sent between users according to the document approvals setup are based on email templates defining which fields and text to show in the notification. The email template is an HTML file that you can export from Microsoft Dynamics NAV, edit in Word, for example, and then import back to -
Case Number is Just the Ticket
Today’s guest blogger is the technical director of AlexaCRM™ and CRM MVP George Doubinski. Follow him at his blog, Georged CRM Blog. Microsoft Dynamics CRM has a number of entities that, in addition to the record id (represented by GUID data type in the system), also contain unique text identifiers that can be automatically generated -
Automating Field Updates
Today our guest blogger is CRM MVP Donna Edwards. Donna is also a moderator on the Microsoft Dynamics CRM forums where she can often be found answering questions and providing professional advice. Here is a simple way to calculate the value of a field based on the values of two other fields on a form -
Debugging non-interactive X++ code in Dynamics AX 2009 when running on Windows Server 2008
The most common scenario for a Dynamics AX developer is that you create your X++ code and objects in the Dynamics AX Client and test them in the same interactive session. In other words you start executing your new code from within the Dynamics AX Client and if necessary debug the code by putting in -
How does the Export to Excel feature work under the hood?
One of the nice features of Dynamics AX 2009 is the Export to Excel that is available throughout the product and allows to content of a Grid to be exported to Microsoft Office Excel for further analysis. Sometimes however the feature does not work as expected. So for example Microsoft Office Excel is starting but -
Updating a Microsoft Dynamics CRM Record in a Read-only State
Ever wonder how to update Closed or Completed CRM records like Activities, Quotes, or Opportunities that are in Completed, Won or Lost status using a supported method that does not require writing code or custom workflows? If so, here is a solution leveraging workflows in Dynamics CRM 4.0 which was not possible in the CRM