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Microsoft Dynamics 365

Managing network files in RTC

In Dynamics NAV 2009 in RTC client if you are accessing files located on network machines, these files can be accessed when each service is running on single machine, when SQL and NST are on same machine (2 tier) or each service is running on separate machine (3 tier). However when accessing such network files in (2...

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Creating General Journals in AX 2012 in X++

Due to popular demand, below is example code that creates a general journal in 2012 using X++ code:    AxLedgerJournalTable header = new AxLedgerJournalTable(); AxLedgerJournalTrans trans = new AxLedgerJournalTrans(); container  ledgerDimensions, offsetDimensions;    header.parmJournalName(“GenJrn”);   header.save();      trans.parmAccountType(LedgerJournalACType::Ledger);   trans.parmJournalNum(header.ledgerJournalTable().JournalNum);   ledgerDimensions = [“131100-USA”,”131100″, 1, “COUNTRY”,”USA”];   trans.parmLedgerDimension(AxdDimensionUtil::getLedgerAccountId(ledgerDimensions));   trans.parmAmountCurDebit(230);   offsetDimensions = [“0103-USA”,”0103″, 1, “COUNTRY”, “USA”];   trans.parmOffsetLedgerDimension(AxdDimensionUtil::getLedgerAccountId(offsetDimensions));   trans.save();...

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Personalizing Reports for Microsoft Dynamics CRM Online

Microsoft Dynamics CRM 2011 has excellent reporting capabilities. Customizers have the option to create SSRS reports using SQL or CRM’s querying language, FetchXML, in on premise deployments. Customizers must leverage FetchXML to create SSRS reports in online deployments for improved security and performance. ISVs should consider creating reports using FetchXML to reach the broadest audience....

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Mainstream Support for Microsoft Dynamics NAV 5.0 Ends April 2012

Mainstream support for Microsoft Dynamics NAV 5.0, including 5.0 SP1, ends April 2012 per the Microsoft Support Lifecycle Policy. Customers who are current on a service plan can continue to access the following benefits through CustomerSource: Previously released Upgrades, Updates, Service Packs, Fixes and Regulatory/Tax Updates  Self-Help Support through Knowledge Base articles and online content ...

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What’s new with Dialogs in Microsoft Dynamics CRM 2011 UR5

Introduction Dialogs are the synchronous/interactive processes in Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online that collect and process information by using step-by-step scripts to direct users through a process. Dialogs have been enhanced in Microsoft Dynamics CRM Online R7 (Microsoft Dynamics CRM 2011 UR 5) to enable enhanced interaction with existing entities and...

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Content news: December

Hi everyone, Updated and new content for Microsoft Dynamics AX has been posted to TechNet and MSDN. We have published many new topics again this month. The following table contains links to each group of topics within the post. Audience Approximate number of topics published System Administrator topics 6 Application User topics 116 Developer topics...

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Resource Center article: Go live with Microsoft Dynamics CRM Online

We have recently published the article Go live with Microsoft Dynamics CRM Online that aims at improving your experience with Microsoft Dynamics CRM Online. This article describes some common settings to optimize the performance of Microsoft Dynamics CRM Online, and also lists some resources that you could benefit from. It is intended for administrators and...

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Resources for customer service

Customer service is an important part of any business. To keep your customers happy and to retain them, it is very important that you provide excellent services to your customers.  We’ve created an article that includes links to various resources that help you get started with managing cases, contracts, and services, and organizing and tracking...

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Microsoft Dynamics Diagnostics

The Microsoft Dynamics business is using Diagnostics to help automate Data Collection and Data Analysis when troubleshooting support incidents. Diagnostics allow our support teams to capture certain pieces of data about an environment to more efficiently resolve a customer case.  Diagnostics can do basic data collection to gather information about product version, system configurations and...

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