Kennametal, a leader material science and manufacturing company, recognized a need to bring their clients back to the heart of their business. Their aging systems left the sales team over-stretched to service growing customer demand. In order to gain more customer-facing time, Kennametal VP and CIO Steven Hanna chose the Microsoft Dynamics Sales Productivity solution. Microsoft Dynamics CRM Online alone will help reduce their administrative time by 15-20%. Watch the video the full interview, and read the complete customer story here.