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Microsoft Dynamics 365

Analysis scripts for Performance Analyzer v2.0 Page 9 

This is page 9 of 10 of the general performance analysis scripts online for the Performance Analyzer 2.0 tool. See page 1 for the introduction. Use the links in the table below to navigate between pages. – General analysis Analyse SQL Configuration Page 1 Analyse SQL Indexes Page 2 Analyse SQL Queries Page 3 Analyse Blocking...

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Performance for CRM 2016 Service Pack 1 and CRM Online 2016 Update 1 

Overview The Microsoft Dynamics CRM team has been testing the performance of Microsoft Dynamics CRM 2016 Service Pack 1 (SP1) (version 8.1) hosted on Microsoft Azure Virtual Machines. The goal is to establish a baseline for performance on CRM 2016 SP1, using Azure IaaS infrastructure with premium storage. The scenarios we have targeted involve thousands...

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Microsoft Dynamics AX – error when trying to save an invoice line or submitting a PO to workflow 

Sometimes when a user tries to save an invoice line or submit a PO he gets error: ” An error occurred during update. The State of the source document or source document line could not be updated” The following query in this scenario triggers a query that access the TaxUncommited table.             select crossCompany * from...

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Tracking and Synchronization of Communication Activities and Contacts using Outlook and Exchange Integrations in CRM 

Dynamics CRM has the most comprehensive Outlook & Exchange integrations in the industry. We are leaders in the industry since the beginning with a COM add-in for Outlook – CRM for Outlook. The tracking of customer and prospect communication is a key capability for any CRM system. In sales, the salespeople have to keep track...

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Interested in learning how server-side sync works? 

We have recently published the Server-side Synchronization in Dynamics CRM and Dynamics CRM Online white paper. This paper describes in detail the process for synchronizing accounts, contacts, tasks, and email between Dynamics CRM and Exchange, which is handled by the Asynchronous Processing Service. Download it to learn how server-side sync works! Ben Elad...

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[Post Incident Review Report] Customers unable to create new support tickets 

Summary On Monday, September 5, 2016 at 1:24 PM UTC, customers reported being unable to create LCS support tickets. Microsoft engineers were able to restore service on Monday, September 5, 2016 at 8:30 PM UTC. User Experience When users attempted to submit a ticket through Cloud Powered support, they received the error message “We are...

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