MPOS has the ability to send receipt emails in real-time. This utilizes the RTS to call directly back to AX to send the email at the time of the transaction. This is unlike EPOS where the posting of the transactions via statement posting process is required before the email can be sent.
Last week during the 2016 Microsoft Worldwide Partner Conference (WPC), I met with several partners to discuss Microsoft AppSource – our new destination to help business users find, try and use line…
Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved. User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data.
If you’re running — or helping to manage — a field service organization and you’re still doing a ton of paperwork and having to constantly answer customer service phone calls, it might be…
With the web portal capabilities in CRM 2016 Spring Wave, you can extend CRM to the web to deliver exceptional customer service and increase customer engagement and satisfaction. With the community portal, you can enable peer-to-peer interactions between experts in the community, subject matter experts within an organization, and internal and external users.
Summary On Monday, July 11, 2016 at 4:12 PM UTC, customers reported an issue with Dynamics Lifecycle Services preventing users from signing in. Microsoft engineers deployed a fix and full functionality was restored on Tuesday, July 12, 2016 at 3:30 AM UTC.
In a recent issue, a customer was reporting a problem exporting data using the data management framework. The issue was that during the export they were leaving the “Skip staging” option to “Yes”, which is the default option.
While all consumer demographics have increased expectations for customer service, it’s the world’s newest and biggest generation of customers that are creating a seismic rumbling in “I…
One of the nice new features of Microsoft Dynamics NAV 2016 is the ability to place a Microsoft Dynamics NAV database in Azure SQL Database rather than the traditional method of storing it using an on-premises SQL Server instance. For more information, watch this video.
Post Incident Review Report Summary On Thursday, July 7, 2016, at 9:00 AM UTC, customers reported an issue with Dynamics Lifecycle Services (LCS) preventing users from signing in. Microsoft engineers restarted the impacted LCS servers, restoring service on Thursday, July 7, 2016, at 2:32 PM UTC.