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Microsoft Dynamics 365


As the General Data Protection Regulation (GDPR) enforcements come into effect today, it is a great opportunity to reinforce our commitment to privacy and list the resources we have available for our customers and business partners.

In our webcast and blog post today, President Brad Smith outlined our commitment to making sure that our products and services comply with the GDPR, including having more than 1,600 engineers across the company working on GDPR projects.  As Brad noted, we believe privacy is a fundamental human right, and that individuals must be in control of their data.   To this end, Microsoft has extended GDPR privacy rights worldwide.

Microsoft Dynamics 365 and GDPR: Essential resources to stay compliant

The May 25 deadline is a useful benchmark for GDPR compliance, but it’s just the starting point for a new era of individual data protection and privacy. To help ensure your business is a trusted steward of customer data, we offer a robust set of tools:

  • Dynamics Data Subject Request (DSR) portal enables you to fulfill GDPR requests. Data Subject Request capability is generally available today through the Service Trust Portal.  These capabilities allow customers to respond to requests to access, rectify, delete, and export personal data in the cloud.

Learn more: Dynamics Data Subject Requests for the GDPR

  • Compliance Manager for Dynamics 365 helps you assess and manage GDPR compliance. Compliance Manager is a free, cross-Microsoft cloud services solution designed to help organizations meet complex compliance obligations, including the GDPR, ISO 27001, ISO 27018, and NIST 800-53. Generally available today with GDPR support for Dynamics customers, Compliance Manager’s GDPR dashboard enables you to assign, track, and record your GDPR compliance activities so you can collaborate across teams and manage your documents for creating audit reports more easily.

Learn more: Use Compliance Manager to help meet data protection and regulatory requirements

  • Dynamics GDPR support and guidance helps you stay compliant. Our GDPR sites on the Service Trust Portal and the Trust Center provide you with current information about Microsoft services that support the requirements of the GDPR. These include detailed guidance on conducting Data Protection Impact Assessments, fulfilling DSRs, and managing Data Breach Notification for you to incorporate into your own GDPR accountability program.

Learn more: Get started: Support for GDPR accountability

Learn more: Dynamics helps enable data privacy for GDPR compliance

  • Other resources to increase your knowledge of GDPR. These resources help you get a clear understanding of GDPR requirements for business applications, and explore a four-stage model—Discover, Manage, Protect, and Report-to comply with the GDPR.   Also, hear from Microsoft about how we support GDPR and how we are helping our Dynamics customers to support their GDPR requirements.

Learn more: Dynamics GDPR whitepapers

Learn more: Webcasts

Learn more: Blogs

Learn more: eBooks

A summary of our resources can be found on the Microsoft Dynamics 365 and GDPR resource page—a round-up of the very latest content, guidance and tools to support your GDPR obligations.

Microsoft has a long-standing commitment to privacy and was the first cloud provider to achieve certification for the EU Model Clauses and ISO/IEC 27018, and the first to contractually commit to the requirements of the GDPR.  Through the GDPR, we have strengthened our commitment to be first among cloud service providers in providing a trusted, private, secure and compliant cloud.  This is an exciting week for the advancement of privacy rights in Europe and around the world. We look forward to continually safeguarding the privacy of personal data for our commercial customers, and helping you strengthen your foundation of trust with your customers.