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Dynamics 365 Blog

Find the source files for Dynamics NAV Help in GitHub 

With Dynamics NAV 2018, we invite you all to join us in GitHub where you can pick up content to customize, extend, or suggest changes to. Find the right repo For practical reasons, we have a lot of different repos in GitHub to support our various languages and target audiences. We hinted at it when...

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Improve Knowledge Article search results with Dynamics 365 Relevance Search 

Knowledge base search control in Dynamics 365 is now powered by Relevance search. This empowers administrators to fine-tune search as per their business requirement and have their agents get the most relevant search results quickly.  Relevance search leverages Azure search service and delivers the results with improved performance and accuracy. This blog uses a customer...

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Release Notes for Field Service Version 8, Update Release 3 

Applies to: Field Service for Dynamics 365 (version 8.3.0.255) on Dynamics 365 9.0.x and all solutions that are released as part of the Field Service deployment package.  We are pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and...

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Customizing the warehouse mobile app: multi-scan pages 

Introduction This is another blog post in the series about warehouse mobile devices in Dynamics 365 for Finance and Operations. In the last blog post, the difference between customizing for WMDP and the warehouse mobile app was discussed. This blog post will be walking you through a new control scheme that was recently released, explaining...

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Relationship selling in action: 3 takeaways from our customers 

The tide has turned on the traditional funnel-based sales model. In today’s digital marketplace, buyers expect sellers to earn their trust by connecting to specific pain points and needs with personalized, relevant content and human interactions at every step. That’s why many organizations are turning to relationship selling—and Microsoft Dynamics 365—to empower sellers to drive...

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Release Notes for Project Service Automation Update Release 3 

Applies to: Project Service Automation for Dynamics 365  We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and requests. This release is compatible with Dynamics 365 9.x. To update to this release, visit...

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Announcing: The Dynamics 365 for Marketing December 2018 update is now available 

The December 2018 update of Dynamics 365 for Marketing is released and available*  for customers to install and update starting now! This update includes several new features, plus plenty of performance and stability improvements. Keep reading to learn how to get this update and which new features it includes. For more information about this update,...

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Dynamics 365 for Field Service: Drive efficiency with intelligent troubleshooting 

A field service engineer’s job can be a bit like looking for a needle in an enormous haystack. For example, trying to isolate the cause of a customer’s inexplicably high heating bill in the month of August. And for the longest time, companies made do, thinking the challenges of troubleshooting, such as scheduling inefficiencies and...

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