Dynamics 365 Commerce, now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. Retail is one of those industries that everyone can relate to.
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. This unified data presents a perfect starting point for building custom machine learning (ML) models to generate key business metrics.
The Dynamics 365 Marketing 2019 release wave 2 update is rolling out starting now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes. It also includes the final versions of all features that were released for early access in August and September, plus a few new ones.
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This 360-degree customer view can be used to discover insights to optimize customer engagement and drive personalized customer experiences.
Applies to: Dynamics 365 version 9.0 and higher, Field Service solution version 7.x or 8.x We are excited to announce the General Availability of Resource Scheduling Optimization v3.0 update release (3.0.19263.1).
ISVs have until October 15th to recertify Dynamics 365 applications in the AppSource marketplace. One of our most important goals for the Business Applications ISV ecosystem is ensuring that every application in the AppSource marketplace is of high quality. Apps in the marketplace are software as a service (SaaS) based offerings.
As mentioned in our previous blog post Advanced AI topic clustering in Customer Service Insights, we’re publishing a series of “AI inside-out” blog posts to cover the key areas on how AI works in Dynamics 365 Customer Service Insights.
Our vision for Dynamics 365 Talent is to balance operational excellence, organizational agility, and the employee experience to create a workplace where people and the business thrive. To help our customers achieve this mission, we’re investing heavily in our core HR capabilities.
NEW FEATURES PowerApps template connected to Customer Insights now available Compounded segments Compounded measures Measures: Usability improvements Option to manually override system match records (preview) Guided learning in the demo PowerApps template connected to Customer Insights now available You can now bring your Customer Insights data into a power app using a pre-built template instead
The flowchart diagrams feature in Microsoft Dynamics Lifecycle Services (LCS) is planned for deprecation Why is this being deprecated? Based on user feedback, the flowchart diagrams feature does not generate detailed visual graphics. In addition, the activities shape options are limited, lacking both modern design and capability.
As announced in the Microsoft Tech Community, Basic Authentication for Exchange Web Services (EWS) will be decommissioned in October 2020. Dynamics 365 Business Central integrates with Outlook and Exchange, and these features allow the option of Basic Authentication with EWS.