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Microsoft Dynamics 365

Build your brand with AI-driven market insights

With three billion users worldwide, enterprises of all sizes can no longer afford to ignore the sentiment of online conversations about their brand. The number of social media channels and social messaging platforms continues to grow in a mobile-first digital world, and many leaders are focusing on addressing the challenges of providing customer-focused teams with...

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The year ahead: Introducing the 2019 Retail Trends Report

2018 was a roller coaster ride for retail as businesses scrambled to adjust to changes that are reshaping the retail landscape. What’s in store for 2019? Our new survey of the state of retail reveals more change is in store, plus opportunities to reinvent operations to be faster, smarter, and nimbler. The 2019 Retail Trends...

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Dynamics 365 for Field Service: Drive efficiency with intelligent troubleshooting

A field service engineer’s job can be a bit like looking for a needle in an enormous haystack. For example, trying to isolate the cause of a customer’s inexplicably high heating bill in the month of August. And for the longest time, companies made do, thinking the challenges of troubleshooting, such as scheduling inefficiencies and...

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Announcing the Dynamics 365 April ‘19 release timeline

In July 2018, we announced a set of changes to the way we deliver Dynamics 365 updates to help you stay current in a consistent, predictable, and seamless manner. Today, I want to follow-up with an update on our progress since July, as well as reveal the timeline and details for the April ’19 release....

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Accelerate time to hire with Adobe Sign for Microsoft Dynamics 365 for Talent

Yesterday, Adobe announced new innovations for Financial Services and HR industries to provide customers with more agile and secure business processes than ever before.  These innovations include an exciting new integration between Microsoft Dynamics 365 for Talent and Adobe Sign. Far too many HR organizations are drowning in paper. In fact, a recent study by...

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Discover customer and market insights with AI

Extracting valuable insights from both social and web interactions is notoriously challenging. On paper, it’s a simple process of building a trusted relationship with your customers so that you can improve your reputation and secure a competitive advantage. However, if you’re not using the right tools, it can feel much more complicated than that. Emerging...

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Enterprise Asset Management in Dynamics 365 for Finance and Operations

Our goal for Microsoft Dynamics 365 for Finance and Operations is to help organizations digitally transform by bringing together people, data, and processes. To deliver even greater value to our customers, we continue to make significant organic investments in this product. In addition, we look for opportunities to acquire strategic solutions to help accelerate innovation....

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ERP Modernization: One version for all customers

We continuously enhance Microsoft Dynamics 365 with new capabilities to enable global businesses to accelerate their digital transformation. As we add product enhancements and performance improvements at a rapid pace, we’re optimizing the way in which we deliver updates. This helps our customers stay current in a consistent, predictable, and seamless manner. In the April...

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Dynamics 365 for Talent + LinkedIn Recruiter = Hire performance

66 percent of CIOs state they believe there’s a scarcity of talent and it’s approaching “crisis” proportions. With digital transformation changing the nature of how we work, finding people with the skills required to drive business results is becoming even more critical and more challenging. Nothing has a bigger impact on business results than hiring—and...

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