Skip to content
Microsoft Dynamics 365

Now available: the 2018 State of Global Customer Service Report

Customer experience is quickly becoming the number one brand differentiator. So it’s no surprise that 95 percent of survey respondents in the new 2018 Global State of Customer Service report indicated that customer service, which is often the face of an organization, is important to their choice of and loyalty to a brand. In fact,...

Read more

October update brings new user experience to Dynamics 365 for Customer Engagement

The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. The Unified Interface is a new metadata driven client interface that provides consistent experiences across all applications, devices, and form factors. Whether you are on a...

Read more

Helping partners grow business application practices with new investments in their success

Next week we look forward to hosting more than 16,000 partners, customers and business leaders at Microsoft Inspire, our largest annual partner event. Presentations from our CEO and leadership will have a common thread – the critical role our partners play in enabling customers to transform their businesses across industries. We’re constantly striving to enhance our...

Read more

Announcing availability of Microsoft Dynamics 365 Business Central in Australia and New Zealand

Microsoft Dynamics 365 Business Central offers organizations an all-in-one business management solution for managing finances, operations, sales and customer service, and an opportunity to easily upgrade from their entry-level accounting software and legacy ERP systems. Business Central offers terrific value because it integrates with other Microsoft cloud services including Office 365 and can be customized...

Read more

Modernizing the way we update Dynamics 365

To enable businesses everywhere to accelerate their digital transformation, we are continuously enhancing Dynamics 365 with new capabilities. As we add product enhancements and performance improvements at a rapid pace, today we are announcing a set of changes in optimizing the way we deliver Dynamics 365 updates that will help you stay current in a...

Read more

Happy 2nd Anniversary to Dynamics 365 for Finance and Operations

On March 21st, James Phillips, CVP of Business Applications, shared details of our Spring 2018 release, including version 8.0 of Microsoft Dynamics 365 for Finance and Operations. This release is shipped with many feature-rich updates that you can learn about in our Spring release notes and see in action by viewing the Virtual Launch of...

Read more

Essential Dynamics 365 resources to help you with GDPR compliance

Microsoft is committed to the security and privacy of customer data—ours and yours. The General Data Protection Regulation (GDPR), effective May 25, 2018, is another opportunity for us to demonstrate our commitment to protect and enable the privacy rights of individuals while helping to ensure our Dynamics customers are ready to meet their GDPR requirements...

Read more