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Optimize fraud control with scenario segmentation in Dynamics 365 Fraud Protection 

To protect your business in today’s rapidly evolving fraud landscape, it’s critical to incorporate the use of both rules and machine learning. Machine learning can quickly detect new and emerging fraud patterns, and output a risk score to indicate the probability of fraud for a particular event. Rules can then use that risk score to automate...method type, or country and region. In Dynamics 365 Fraud Protection, you can use Virtual Fraud Analyst to help identify slices, which have above- or below-average fraud rates. For example, if you sell both physical and digital goods, you may observe that the two have very different fraud rates, indicating that these would make appropriate segments...Fraud Protection provides you with the flexibility to easily segment your traffic and set custom score cutoffs for each segment. As in the example above, given their differing fraud rates, you may want to set a lower score threshold for gift cards, and a higher threshold for subscriptions. You can accomplish this with the following rules...

3 tips for creating intelligent fraud management workflows 

Today’s continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth, it’s become crucial to keep fraud and operational costs low by streamlining business processes. Automating the risk analysis and transactional review process with machine learning platforms...like Dynamics 365 Fraud Protection, is one way to do that. Platforms like Dynamics 365 Fraud Protection provide a rich set of APIs that you can use to assess the risk surrounding account logins, account creations, and purchases. Rule-based linear models then use the risk score, as well as purchase or account attributes, to segment traffic...fraud management process, it is important to find a platform that will manage the data egress and automation components. Dynamics 365 Fraud Protection’s event tracing establishes a real-time telemetry platform that can seamlessly integrate and extend your existing business workflows. You can subscribe to events triggered by the user or system...

Fraud trends part 2: holiday fraud and account protection 

...according to Help Net Security. This trend is expected to increase with the surge in online shopping over the holidays. How Dynamics 365 Fraud Protection can help prevent fraud While many of the challenges...seemingly make or break a business, merchants cannot afford to lose customers or sales. Microsoft Dynamics 365 Fraud Protection helps merchants combat against the types of fraud and legacy security systems gaps...that are threatening to make the holiday shopping season less than merry. A cloud-based solution recently awarded the Juniper cybersecurity platinum award, Dynamics 365 Fraud Protection is designed to help e-commerce...

Fraud trends part 1: account takeover in a digitalized world 

...customers on what type of fraud can occur and how they happen, while sharing how solutions like Microsoft Dynamics 365 Fraud Protection can help protect businesses from a similar attack. With the fraud landscape changing every day, Dynamics 365...Fraud Protection strives to help businesses stay ahead of the game. In this first installment, we will discuss the impact of account takeover (ATO) fraud, a type of identity fraud that can incur massive monetary losses for individuals and, for businesses, lost revenue and damaged reputations. The impact of account takeover...Dynamics 365 Fraud Protection can help prevent fraud This is where Microsoft comes in, providing a solution to help protect businesses from fraudulent...

3 ways to minimize fraud this holiday season 

How Microsoft can help your business combat fraud efficiently this holiday season If you are currently using Dynamics 365 Fraud Protection, you can use the virtual fraud analyst capability to get a segmented view across your products...are not currently using Dynamics 365 Fraud Protection, you can learn more and start a free trial to see what additional value you can bring to your business and customers.    ...Even in challenging times, the holiday season’s irresistible deals attract both customers and fraudsters. A differentiated fraud prevention strategy is essential to keep a merchant’s fraud losses minimized while letting legitimate customers continue to have a smooth shopping experience. Consumers often change buying and engagement patterns...

NRF 2021: enabling retailers to reimagine the road ahead with Microsoft Business Applications 

Microsoft Dynamics 365 Fraud Protection is a cloud-based SaaS solution designed to help e-commerce, brick-and-mortar, and omnichannel merchants decrease fraud costs and improve profitability. We are helping merchants globally to protect their revenue and reputation...swiftly to address a growing fraud issue during the COVID-19 pandemic. With the shift to an online-only model, Darden started noticing some fraudulent payments and looked to Microsoft for help. Darden Restaurants deployed Dynamics 365 Fraud Protection to combat purchase fraud at LongHorn Steakhouse, and together with Microsoft they had the solution...quickly up and running—protecting the restaurants and customers against fraud. Build a supply chain that can handle any challenge Another major repercussion of the COVID-19 outbreak has been the exposure of global supply chain vulnerabilities. Merchants need real-time visibility into their inventory to drive demand for overstock products...

Protect revenue and reputation with Dynamics 365 Fraud Protection 

...the new challenges from this rapid transformation. Microsoft is here to help. We are launching two new capabilities for Microsoft Dynamics 365 Fraud Protection to counteract account fraud, and omnichannel return...and discount fraud, available to all merchants: Account protection: Help protect your online revenue and reputation and safeguard user accounts from abuse and fraud by combating fake account creation, account takeover, and fraudulent account access. Loss prevention: Help protect...your revenue by identifying potential fraud on returns and discounts arising from omnichannel purchases, enabling store managers and loss prevention officers to quickly take action to mitigate losses. Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help merchants protect their revenue...

Capital One and Microsoft team up to fight fraud at the point of sale 

...revenue and reputation, straining the card issuer’s fraud protection team, and damaging hard-won customer trust. That is why Capital One and Microsoft have innovated on the way transaction data is shared between merchants and card issuers, which helps boost acceptance rates for millions of valid transactions across the globe. By improving the way...transaction data is shared between Capital One and merchants that use Microsoft Dynamics 365 Fraud Protection, we can reduce false-positives and improve fraud protection. That translates to lower fraud costs, increased acceptance rates...service and protect our customers,” explains Strauss. Capital One has been on a multi-year technology transformation that has enabled the company to accelerate the volume of innovations for its customers, and protecting customers from fraud is a huge piece of that. Fraud is an extremely complicated and incredibly fast-moving threat, and Capital One...

Retail perspectives, pt. 4: protect your business against fraud 

As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. Customers and companies alike are increasing their online presence, becoming more vulnerable to fraud. Microsoft itself is one...Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed for e-commerce, brick-and-mortar, and omnichannel merchants to help protect their revenue and reputation, by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses, and increase acceptance rates, while...overnight. As businesses scrambled to respond and move online, they lacked appropriate fraud prevention, detection, and protection systems, which lead to increased fraudulent attempts with transactions. In these trying times, merchants need to focus on protecting their revenue and their customers. This becomes particularly challenging...

Updates to enhance omnichannel shopping with Dynamics 365 Commerce 

...products by browsing through categories and using search and filtering. Microsoft Dynamics 365 Fraud Protection, loss prevention integration: We continue to invest in standing up native support for intelligent business solutions like Dynamics 365 Fraud Protection. In addition to payment protection integration we...

How Microsoft and American Express help merchants battle fraud 

...at the credit card processor. Microsoft has been working together with American Express, an industry-leader in fraud prevention, to improve the accuracy of fraud protection for online retailers. The key is enabling merchants and card issuers to share information about the risk exposure of the transaction and incorporating...this information in their own evaluation to make a more informed assessment. It’s a model that promises to decrease fraud cost, increase acceptance rates, and improve the customer experience. Why siloed fraud protection tools increase false positives Each year, online merchants and card issuing banks suffer hundreds of millions of dollars...to any prediction system, these fraud prevention solutions are bound to have false positives, resulting in legitimate transactions mistakenly declined. The solution? A system that enables merchants to share a bit of insight about their own risk assessment with card issuers—a bridge between discrete fraud protection networks. Bridging merchant...

Ways to mitigate post-purchase fraud during the holidays 

...to protect against fraud is to do an assessment before the order is ready to be shipped. This will ensure that any change in the status of orders, during the time elapsed since checkout, gets accounted for. To get an idea of the fraud vulnerabilities that exist in your system, try to identify a user placing several orders repeatedly and then canceling...to identify where controls are needed the most (such as region, district, or store). Running your reactive fraud processes frequently will help your overall fraud strategy to be more effective over time. Next steps If you are currently using Dynamics 365 Fraud Protection, you can get...With many retailers extending online holiday sales, consumers are taking advantage of the ease of shopping from home. Online shopping can also enable more impulse buying, which in turn increases the likelihood of returns and cancelations – and can open the door to abuse and fraud. Merchants need the right tools and controls to help reduce fraud...