Anantha Ramachandran articles

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Anantha Ramachandran
Sr. Product Marketing Manager, Dynamics 365 Marketing
Published 
2 min read

3 myths of the B2B buyer’s journey 

The buyer’s journey map is one of the most powerful tools in a marketer’s kit—and often one of the most misunderstood. When created the right way, sourced from solid insights about buying behavior and motivations, marketers unlock secrets to the steps and decisions that move prospects to customers.
Published 
3 min read

Discover customer and market insights with AI 

Extracting valuable insights from both social and web interactions is notoriously challenging. On paper, it’s a simple process of building a trusted relationship with your customers so that you can improve your reputation and secure a competitive advantage. However, if you’re not using the right tools, it can feel much more complicated than that.