Balaji Balasubramanian Posts

Balaji Balasubramanian
General Manager, Dynamics 365 Commerce
Female store employee using tablet in front of retail clothing display.
Published 
6 min read

Continued innovation in Dynamics 365 Commerce 2021 release wave 1 

Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic. Throughout the holiday trading period, we saw businesses adapt to new customer needs across digital channels, along with enhancing and streamlining in-person buying experiences. As vaccines become available, many
graphical user interface, website
Published 
6 min read

Enable a new level of B2B digital sales excellence with Dynamics 365 Commerce 

Truly engaged, always connected At this year’s NRF, many retailers are taking the time to reflect on the learnings from 2020 and the road ahead for 2021. It’s hard to believe that only 12 months have passed since we disclosed the general availability of Microsoft Dynamics 365 Commerce, which was the evolution of our proven
a person sitting at a desk in front of a computer
Published 
3 min read

Updates to enhance omnichannel shopping with Dynamics 365 Commerce 

With many countries still facing the ongoing impact of COVID-19, retailers and consumer-facing businesses are shifting their focus on adapting to emerging customer needs and shopping behaviors. Microsoft Dynamics 365 has been working with many of our customers to enable them to deliver omnichannel shopping capabilities including an increased focus on digital commerce and contactless
a man and a woman standing in a room
Published 
5 min read

Redefining shopping excellence with a unified commerce solution 

The retail industry has been going through tremendous change and transformation over the past decade. Many have speculated that traditional brick and mortar retail is dying, and that customers are moving completely to online platforms for their shopping needs. This is, however, not the case. According to a report by the National Retail Federation, retail