Microsoft Dynamics 365 Blog
Professional Headshot for Brenda Brown

Brenda Bown

General Manager, Microsoft Business Applications

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One business, everywhere
One business, everywhere

Empowering everyone to collaborate as one business, everywhere. Across industries, businesses are undergoing a once-in-a-generation shift in how, when, and where people work. This shift to flexible, hybrid work models—with some workers on-site, others remote—is forcing many businesses to rethink how people digitally engage and collaborate with colleagues, partners, and customers in the flow of Read more

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Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice
Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice

We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft Dynamics 365. Dynamics 365 Supply Chain Management and Dynamics 365 Finance offer businesses two standardized enterprise resource planning (ERP) capabilities on a composable ERP platform, functioning as stand-alone solutions or as Read more

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Two adults in masks collaborating on a PowerPoint presentation in an office while using a Microsoft Surface Hub 2S 50” device during a Teams video call.
Two adults in masks collaborating on a PowerPoint presentation in an office while using a Microsoft Surface Hub 2S 50” device during a Teams video call.

Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. Add up those minutes-long interruptions, and you begin to realize why we often can’t finish everything on our to-do lists. We want to dramatically Read more

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Female enterprise employee working remotely from home on a Lenovo device, running Microsoft Teams, Word and Excel
Female enterprise employee working remotely from home on a Lenovo device, running Microsoft Teams, Word and Excel

This year, I’ve shared inspiring stories of organizations responding to adversity by building digital resilience into the fabric of their operations and cultures. A common thread between these organizations is the agility to be better prepared for change, as well as the ability to stay focused on putting customers first. That’s why it’s apropos to Read more

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Customer using secure multi-factor authentication on a mobile phone and a tablet while working remote from a café.
Customer using secure multi-factor authentication on a mobile phone and a tablet while working remote from a café.

Ecolab’s food safety solutions help to safely produce more than 25 percent of the world’s processed food and 44 percent of the global milk supply. That equates to thousands of food and beverage facilities that depend on world-class, onsite service to ensure the production of safe, quality food or beverages every day. When the COVID-19 Read more

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Woman interacting with a HP Pavillion laptop.
Woman interacting with a HP Pavillion laptop.

The majority of people with a credit card have heard or read the words, “Your card has been declined.” When a card issuer detects fraudulent activity, this phrase protects cardholders from illicit charges or identity theft. A wrongful rejection, however, has a cascading effect on everyone involved in the transaction; impacting the merchant’s revenue and Read more

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Male worker wearing hardhat using tablet and looking at boxes in warehouse.
Male worker wearing hardhat using tablet and looking at boxes in warehouse.

When natural disaster strikes, lives depend on the fast mobilization and delivery of emergency supplies and personnel. Every minute counts as thousands of volunteers are activated and deployed, with tons of materials moved to the frontline in hours with incredible scale and speed, all coordinated with clockwork precision. It’s all in a day’s work for Read more

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Adult female works from home on Samsung Galaxy Book 2. Family; Holiday 2019.
Adult female works from home on Samsung Galaxy Book 2. Family; Holiday 2019.

Many of us have experienced a rejected credit card transaction when shopping online. Questions flood the mind such as “Did I pay my bill?” “Have I exceeded my credit limit?” “Was my card stolen?” Too often, fraudulent activity alerts triggered for card-not-present transactions (those conducted online or over the phone) result not from customer actions, Read more

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