Microsoft Dynamics 365 Blog
Christopher King

Christopher King

Senior Technical Specialist

Posts

Field engineer viewing data on a laptop after inspecting turbines on a wind farm. Keywords: Dynamics 365; operations; green energy; outside; outdoors; on the go; remote assist; training; man; wearing hard hat and safety gear
Field engineer viewing data on a laptop after inspecting turbines on a wind farm. Keywords: Dynamics 365; operations; green energy; outside; outdoors; on the go; remote assist; training; man; wearing hard hat and safety gear

For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field. While these technicians were often the only representation that the customer would see, their skills, processes, and systems were seldom seen as critical aspects of the company‚Äôs revenue cycle. Until recently, many field technicians or field service…Read more

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