Daniel Wollmann articles

Daniel Wollmann
Daniel Wollmann
Principal Program Manager
2 min read

Improve customer loyalty and reduce fraud with Nuance Gatekeeper 

Nuance Gatekeeper is a biometric authentication and fraud prevention technology that can be integrated with Microsoft Dynamics 365 Customer Service. It offers a streamlined verification process that allows contact centers to identify customers through natural conversation without relying on specific questions, security codes, or secret questions and answers.