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Microsoft Dynamics 365 Blog
Daniil Sokolov avatar

Daniil Sokolov

Senior Software Engineer

Posts

As mentioned in our previous blog post Advanced AI topic clustering in Customer Service Insights, we’re publishing a series of “AI inside-out” blog posts to cover the key areas on how AI works in Dynamics 365 Customer Service Insights. One of the key AI features that Customer Service Insights supports is automatically grouping similar support...Read more