Dawn Langlie articles
Dawn Langlie
Published
1 min read
Error Posting a Free Text Invoice when Call Center is enabled: “Payment is not authorized”
When posting a Free Text Invoice with a Call Center user, the following error is generated: “Payment is not authorized”. 3 possible Work-around: 1. Process the Free Text Invoice as a non-call center user (Retail >> Common >> Retail Channels >> Call Centers, Click on the Users >> Channel users button – RemoveTrade Allowance Management Blog Series – Setup
Welcome to the first in a series of Trade Allowance Management blogs. In this blog, I will be discussing required and optional setup for Trade Allowance Management agreements. You can use the Trade allowance management module to manage discounts that are offered by vendors to distributors, wholesalers, and retail customers. You can use Trade allowanceAX 2012 for Retail: “The number for one time customer is missing” and payment posts with earlier date than sales invoice when posting Retail Statements
We have seen a few different issues lately when customers have unmarked “Delivery Date Control” in System administration>Setup>Licensing>License configuration > Trade. The first issue that can happen is the following error when posting the Retail statement: ” The number for one-time customer is missing.” The error means that AX cannot find the default
Published
3 min read
AX for Retail 2012 R3: Category Price Rules Expiration Issue and Old Trade Agreement Still Active.
When using Category price rules to update sales trade agreements and selecting to expire previous trade agreements, you must manually post the expired price/discount agreement journal before the original trade agreement is expired. NOTE: If the original trade agreement was not created using the same Category price rule, the Expiration Journal will not be created
Published
4 min read
AX for Retail: Size Barcode setup and creation with number sequence
Below are steps to create a barcode for an item that tracks the Size variant and use a number sequence to automatically create the new barcodes. 1. Set up the bar code Mask characters: Retail >>Setup>>Bar codes and labels>>Mast characters a. Product = I b. Size = Z 2. Set up the Bar Code Mask
Published
1 min read
AX for Retail Barcode Font Printing Issues
For those who have seen the blog that I created for Payables Checks issues with MICR fonts, I wanted to share some information on AX for Retail barcodes not printing correctly. If the report contains special fonts like MICR and Bar Codes and print correctly when printed to the screen, but do not render correctly when printed
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1 min read
AX for Retail 2012-R3: Customer would like to pay for Sales Orders in Retail POS that were created in Dynamics AX
Customers have asked if it was possible to load a sales order that was created in Dynamics AX in POS and pay the sales order. If the Sales order has been invoiced in AX, you can use the Sales Invoice function to pay the invoices in POS. In AX, make sure you have a payment journal
Published
1 min read
AX 2012 RTM, R2, and R3: ‘New Credit Card’ window does not open and generates a stack trace error
Credit to Brian Storie, Brett Christiansen, and Shane Erstad for helping with this blog. We have seen a few customers have issues opening the ‘New Customer credit card’ window and receiving the below stack trace error(Accounts receivable > Common> Customers > All Customers, Customer tab > Set up > Credit cards and select New):
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1 min read
AX for Retail 2012 R2 Cannot see Variants when selecting a Transfer Order in POS
Thank you to Brett Christiansen for helping with this blog KB 2829678 fixes an issue with Variants not showing on Transfer orders. AX 2012 CU6 includes this hotfix. With the fix installed on my machine, I had an issue where an older item on a transfer order in the demo data would show the variants
Published
1 min read
Adding a period to the Aging Period Definition and receive the error: “Unlimited can be used only in the first and last period” or “Unit must be less than 0”
Creating periods in the Aging Period Definition window can be kind of cumbersome. Follow the steps below to create periods in the Aging Period Definition window.: 1. Remove all of the periods that you have added. 2. Click the Add button under Periods fast tab and enter the following a. Period – Current b. Unit
Published
6 min read