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Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved. User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data. Customer Impact: All Dynamics AX customers worldwide Incident Start Time: Tuesday, July 19, 2016, 4:51 Read more

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Summary On Monday, July 11, 2016 at 4:12 PM UTC, customers reported an issue with Dynamics Lifecycle Services preventing users from signing in. Microsoft engineers deployed a fix and full functionality was restored on Tuesday, July 12, 2016 at 3:30 AM UTC. User Experience Users attempting to sign in to the Dynamics Lifecycle Services portal Read more

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Post Incident Review Report Summary On Thursday, July 7, 2016, at 9:00 AM UTC, customers reported an issue with Dynamics Lifecycle Services (LCS) preventing users from signing in. Microsoft engineers restarted the impacted LCS servers, restoring service on Thursday, July 7, 2016, at 2:32 PM UTC. User Experience When attempting to sign in to LCS, Read more

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Post Incident Review Report Summary On Wednesday, July 6, 2016 at 1:23 PM UTC, customers reported an issue with Dynamics Lifecycle Services (LCS) preventing users from signing in. Microsoft engineers restarted the impacted LCS servers, restoring service on Wednesday, July 6, 2016 at 2:05 PM UTC. User Experience When attempting to sign in to LCS, Read more

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Final Status: Engineers have deployed a new build, and confirmed that the issue is no longer affecting customers. If you are continuing to experience problems, please contact Microsoft Support. User Experience: Affected users attempting to sign-in to their organizations were being redirected to the LCS Homepage. Customer Impact: A subset of LCS customers worldwide. Incident Read more

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Post Incident Review Report Summary On Tuesday, July 5, 2016 at 9:02 AM UTC, internal monitoring detected an issue with the Microsoft Dynamics Lifecycle Services (LCS) preventing users from signing in. Microsoft engineers restarted the impacted LCS servers, restoring service on Tuesday, July 5, 2016 at 11:24 AM UTC. User Experience When attempting to sign Read more

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Final Status: Microsoft received a customer escalation stating that their Microsoft Dynamics LCS portal was unavailable. Microsoft engineers identified an issue with the LCS portal and took mitigating steps to restore access. User Experience: Users attempting to sign in to LCS would be redirected back to the sign in page. Customer Impact: All Microsoft Dynamics Read more

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Final Status: Microsoft received a customer escalation stating that their Microsoft Dynamics LCS portal was unavailable. Microsoft engineers identified an issue with the LCS portal and took mitigating steps to restore access. User Experience: Users attempting to sign in to LCS would be redirected back to the sign in page. Customer Impact: All Microsoft Dynamics Read more

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Final Status: Internal monitoring alerted Microsoft engineers to an LCS portal access issue. Microsoft engineers restarted the portal services, and access to LCS was restored for customers. User Experience: Users attempting to sign in to LCS would be redirected back to the sign in page. Customer Impact: All Microsoft Dynamics LCS customers worldwide. Incident Start Read more

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Final Status: Microsoft Dynamics engineers have restored the malfunctioning infrastructure and confirmed that service has been restored. If you are continuing to experience problems please contact Microsoft support.   User Experience: Affected users received a “502 error” message when attempting to sign-in to their AX organizations. Customer Impact: A subset of customers in EMEA.   Read more

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Post Incident Review Report Summary On Friday, April 15, 2016 at 3:48 PM UTC, internal monitoring indicated the AX Help Wiki was intermittently inaccessible. Microsoft engineers followed documented procedures to restore service Friday, April 15, 2016 at 4:19 PM UTC. User Experience Users experienced intermittent access issues to the Dynamics AX Help Wiki. Customer Impact Read more

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Current Status: The Dynamics Engineering team has followed documented procedures to resolve an issue with AX deployment in the EMEA region. User Experience: Customers may have been unable to install Dynamics AX. Customer Impact: Customers in the EMEA region attempting to install Dynamics AX. Incident Start Date: Tuesday, March 17, 2016, 4:32 AM UTC Incident Read more

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