Elisabeth Michaud, Author at Microsoft Dynamics 365

Relationship selling in action: 3 takeaways from our customers

December 19, 2018

By Elisabeth MichaudSr. Product Marketing Manager, Dynamics 365 for Sales

The tide has turned on the traditional funnel-based sales model. In today’s digital marketplace, buyers expect sellers to earn their trust by connecting to specific pain points and needs with personalized, relevant content and human interactions at every step. That’s why many organizations are turning to relationship selling—and Microsoft Dynamics 365—to empower sellers to drive...

Four steps to converting relationships into sales

June 22, 2018

By Elisabeth MichaudSr. Product Marketing Manager, Dynamics 365 for Sales

It wasn’t so long ago that prospects considered sales reps to be the primary source of information about products and services. Due to the rise of artificial intelligence (AI) and other technologies, that’s no longer true. Today’s potential customers do their homework. They’re nearly 70 percent of the way toward making a buying decision before...

Breaking down business silos with the power of social media

May 24, 2017

By Elisabeth Michaud

The need for a quick and easy flow of information from front to back office and vice-versa is key to a successful digital transformation—to best serve customers, businesses must work to break down…...

Engaging your customers in the age of social media

April 13, 2017

By Elisabeth Michaud

The speed at which we do business, and the number of channels we’re using to do it, is rapidly increasing. Your customers and employees have many choices when it comes to communicating, and social…...

Mixed reality 2018 year in review (and what’s to come in 2019)

Hi everyone! I hope this month’s blog finds you well. Before we dive in, I wanted to take a quick moment to wish you all a happy holiday season and a great end to 2018. May the next few weeks bring you an abundance of joy and time well spent with those closest to you....

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Mo Osborne

Corporate Vice President and Chief Operating Officer, Business Applications Engineering

Announcing the Dynamics 365 April ‘19 release timeline

In July 2018, we announced a set of changes to the way we deliver Dynamics 365 updates to help you stay current in a consistent, predictable, and seamless manner. Today, I want to follow-up with an update on our progress since July, as well as reveal the timeline and details for the April ’19 release....

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Laurel Reitman

General Manager, Dynamics 365 for Talent

Accelerate time to hire with Adobe Sign for Microsoft Dynamics 365 for Talent

Yesterday, Adobe announced new innovations for Financial Services and HR industries to provide customers with more agile and secure business processes than ever before. These innovations include an exciting new integration between Microsoft Dynamics 365 for Talent and Adobe Sign. Far too many HR organizations are drowning in paper. In fact, a recent study by...

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Posts by Elisabeth Michaud, Sr. Product Marketing Manager, Dynamics 365 for Sales