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Casey Johnson

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Process: Support incidents will be archived for Dynamics 365 for Finance and Operations incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: – Dynamics 365 for Finance and Operations support incident created – Support incident is researched and found a code change is required by Microsoft – Bug...

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Importing values with dimensions and/or adding financial dimensions to ANY excel template (GL, budgeting, etc). Make sure all financial dimensions have been added to Dynamics 365 for Operations and activated. There is a status on each financial dimension that tells you if it is Active of Inactive. If any are showing Inactive after a refresh...

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Process: Support incidents will be archived for AX2012 incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: AX2012 support incident created Support Incident is researched and found a code change is required by Microsoft Bug for a hotfix request is created Bug is triaged and accepted, bug request is in a...

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Issue:The disable button on the Customer Free Text Invoice is disabled for a user which has the CustFreeInvoiceMaintain privilege assigned. Summary:This situation only occurs in Ax2012 as Ax2012R2 has made a change to the CustFreeInvoiceListPage entry point within the CustFreeInvoiceMaintain privilege of setting the Access Level to delete from read. Workaround:In Ax2012 open a developer...

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Issue:No information is displayed in report viewer for a customer report Reason:In this situation an image was added to the report footer for the purpose of an electronic signature.  When this image was removed from the report, the report did print correctly.  After further investigation it was found the image was ‘corrupted’, a different image...

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Reason:A blank record exists in the InventItemPrice table for the company which you are currently logged in as.  A validation occurs in the InventTableModule\validateField method which checks if a record exists, since it finds a blank record the Unit of Measure value cannot be saved. Workaround:Remove the record from the InventItemPrice table which has a...

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Example of issue: 1. Create a view that joins 2 related tables.  I used CustTable as root table, and custTrans as related table.2. Do not add any fields to the view.3. Right click on the view and select open. Actual:You receive an error message that says “You are not authorized to access table ‘custTable’ (custTable)....

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Implementation Steps: 1)     Have an environment setup with AX 2012 2)     Go to Start | All Programs | Microsoft SQLServer XXX | SQL Server Management Studio 3)     Click on Connect 4)     Run the following scripts CreateShipCarrierRole_20120518-194832-194832_2.txt MaintainShipCarrierRol_20120518-194832_194832_1.txt 5)     Click on the Plus sign next toMicrosoftDynamicsAX | Progammability | Stored Procedures 6)     Find the stored procedure calleddbo.MaintainShipCarrierRole 7)     Right-click and select Execute Stored Procedure...

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