Casey Johnson articles

Casey Johnson
Published 
3 min read

Dynamics 365 for Finance and Operation CSS Global support incident closure procedure for support incidents involving a bug 

Process: Support incidents will be archived for Dynamics 365 for Finance and Operations incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: – Dynamics 365 for Finance and Operations support incident created – Support incident is researched and found a code change is required by Microsoft – Bug
Published 
1 min read

Excel Add-in adding dimensions to a template 

Importing values with dimensions and/or adding financial dimensions to ANY excel template (GL, budgeting, etc). Make sure all financial dimensions have been added to Dynamics 365 for Operations and activated. There is a status on each financial dimension that tells you if it is Active of Inactive. If any are showing Inactive after a refresh
Published 
3 min read

CSS Global support incident closure procedure for AX2012 cases involving a bug 

Process: Support incidents will be archived for AX2012 incidents involving a bug at the time bug information is available in Lifecycle Services (LCS) Example: AX2012 support incident created Support Incident is researched and found a code change is required by Microsoft Bug for a hotfix request is created Bug is triaged and accepted, bug request is in a
Published 
<1 min read

When creating a view receiving an error indicating not authorized to access table. 

Example of issue: 1. Create a view that joins 2 related tables.  I used CustTable as root table, and custTrans as related table.2. Do not add any fields to the view.3. Right click on the view and select open. Actual:You receive an error message that says “You are not authorized to access table ‘custTable’ (custTable).