In a world where efficiency is more important than ever, companies are turning to new ways to unlock actionable insights to improve their businesses from the massive amounts of data they manage across their many data silos. This move to a new breed of “data-first” applications, which we introduced for other business processes through apps Read more
Update: Dynamics 365 Customer Service Insights is now generally available. Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview, Read more