Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention. With these challenges top of mind, we have continually invested in Microsoft Dynamics 365 Field Service as a solution to meet the growing requirements of field service management (FSM) operations.
The Field Service (Dynamics 365) mobile app helps your frontline workers manage and complete their service tasks while onsite at a job. The mobile app enables them to view their daily schedule, complete inspections, bill for products and services, send reports to customers, and submit their time-off requests. The Field Service (Dynamics 365) mobile app
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. Organizations with essential frontline employees in the field are facing a unique set of challenges responding to the COVID-19 crisis. With travel restrictions and many technicians working remotely, the challenge is to keep employees