Hector Garcia Tellado articles

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Hector Garcia Tellado
General Manager, Frontline Applications, Microsoft Business Applications
Published 
3 min read

Introducing new Microsoft Copilot capabilities to optimize Dynamics 365 Field Service operations   

Delivering exceptional service is key for building customer preference and loyalty. Today, we’re introducing new capabilities for Microsoft Copilot in Dynamics 365 Field Service that help service managers and technicians efficiently find the information they need to resolve issues right the first time while keeping customers updated at every step of the process.