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Dynamics 365 Blog
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Jigisha Deb

Sr. Product Marketing Manager, Dynamics 365 Sales

Posts

a woman sitting at a table with a laptop and smiling at the camera
a woman sitting at a table with a laptop and smiling at the camera
Sales leaders face an unprecedented challenge to meet increasingly demanding buyer needs, all while managing the limitations of a world restricted by COVID-19. According to Gartner, “Before the pandemic, about 46 percent of a B2B sales rep’s time was spent either with a customer or at that customer’s work premises.” While the responsibilities of sales...Read more
a group of people looking at a screen
a group of people looking at a screen
Implementing a modern sales enablement toolset can generate over 650 percent ROI, according to Forrester; a finding that underscores the opportunity cost of not addressing the challenges many sales organizations face. Using outdated systems and fragmented data can create a disconnected view of buyer journeys and touch points. Costly time is often spent tracking down...Read more
a screenshot of a cell phone
a screenshot of a cell phone
Sales forecasts are wrong more than half the time, according to CSO Insights. That’s just slightly worse than a 10-day weather prediction! It turns out that sales forecasting in practice is less science and more guesswork, depending heavily on gut feel and spreadsheets for most organizations. The process is prone to bias and error and...Read more
Two people walking down a hallway.
Two people walking down a hallway.
Can you imagine losing customers everyday? That’s what could happen after a bad experience with your organization. According to a recent report by PWC, 32 percent of customers will walk away after just one bad experience. As digital native companies continue to elevate customer expectations for personalized sales and always-on support, growing organizations need to...Read more
A group of colleagues in discussion in a conference room.
A group of colleagues in discussion in a conference room.
According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. Across the customer journey, now’s the time to optimize the customer experience, from the first time a customer visits the website or campaign...Read more
a man standing in front of a computer
a man standing in front of a computer
Growing a business is no easy feat. When revenue growth doesn’t meet projections, deducing what’s killing your revenue can be like cracking the case on a Whodunit mystery case. Where should you start searching for the first clues? A new e-book explores the top five culprits that can derail revenue and stop growth dead in...Read more
a man standing next to a building
a man standing next to a building
Small and mid-sized companies (SMBs) are projected to grow 6-10 percent this year—more than twice as fast as the global GDP (3.4 percent). Successful SMBs are outfitting their sales teams with the skills and smarts to thrive in this fast-paced environment. From knowing what to do and how to do it fast, sales teams are...Read more