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Dynamics 365 Blog
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Jigisha Deb

Sr. Product Marketing Manager, Dynamics 365 Sales

Posts

Sales representative giving a presentation using Dynamics 365 Sales.
Sales representative giving a presentation using Dynamics 365 Sales.
Implementing a modern sales enablement toolset can generate over 650 percent ROI, according to Forrester; a finding that underscores the opportunity cost of not addressing the challenges many sales organizations face. Using outdated systems and fragmented data can create a disconnected view of buyer journeys and touch points. Costly time is often spent tracking down...Read more
a screenshot of a cell phone
a screenshot of a cell phone
Sales forecasts are wrong more than half the time, according to CSO Insights. That’s just slightly worse than a 10-day weather prediction! It turns out that sales forecasting in practice is less science and more guesswork, depending heavily on gut feel and spreadsheets for most organizations. The process is prone to bias and error and...Read more
Two people walking down a hallway.
Two people walking down a hallway.
Can you imagine losing customers everyday? That’s what could happen after a bad experience with your organization. According to a recent report by PWC, 32 percent of customers will walk away after just one bad experience. As digital native companies continue to elevate customer expectations for personalized sales and always-on support, growing organizations need to...Read more
A group of colleagues in discussion in a conference room.
A group of colleagues in discussion in a conference room.
According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. Across the customer journey, now’s the time to optimize the customer experience, from the first time a customer visits the website or campaign...Read more
Two coworkers working on project in casual office setting.
Two coworkers working on project in casual office setting.
Growing a business is no easy feat. When revenue growth doesn’t meet projections, deducing what’s killing your revenue can be like cracking the case on a Whodunit mystery case. Where should you start searching for the first clues? A new e-book explores the top five culprits that can derail revenue and stop growth dead in...Read more
Two business people in discussion in an office.
Two business people in discussion in an office.
Small and mid-sized companies (SMBs) are projected to grow 6-10 percent this year—more than twice as fast as the global GDP (3.4 percent). Successful SMBs are outfitting their sales teams with the skills and smarts to thrive in this fast-paced environment. From knowing what to do and how to do it fast, sales teams are...Read more