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Microsoft Dynamics 365 Blog
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Kapil Tandon

Core Product Manager Lead, Dynamics 365 Fraud Protection

Posts

Side view close-up of a man typing on his phone while standing behind a Microsoft Surface Studio. Keywords: touch screen, desktop, multi-device, mouse, keyboard, hands, cross platform, MFA, multi-factor authentication, threat protection, secure score, monitoring, Microsoft Security collection
Side view close-up of a man typing on his phone while standing behind a Microsoft Surface Studio. Keywords: touch screen, desktop, multi-device, mouse, keyboard, hands, cross platform, MFA, multi-factor authentication, threat protection, secure score, monitoring, Microsoft Security collection
This year has been unexpected to say the least. As 2019 ended and business forecasts were written, no one would have ever guessed what was to come in 2020. As consumer behaviors have shifted in uncertain times, merchants worldwide have quickly adapted and implemented new technologies, tools, and strategies to maintain business continuity and increase...Read more
Top down view of a woman wearing a dark shirt in a dim office scrolling or working on a Microsoft Surface Studio and holding a phone. Keywords: touch screen, desktop, threat protection, secure score, monitoring, Microsoft Security collection
Top down view of a woman wearing a dark shirt in a dim office scrolling or working on a Microsoft Surface Studio and holding a phone. Keywords: touch screen, desktop, threat protection, secure score, monitoring, Microsoft Security collection
As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. Customers and companies alike are increasing their online presence, becoming more vulnerable to fraud. Microsoft itself is one of the top 10 e-commerce...Read more
A woman organizing clothing in a retail storefront.
A woman organizing clothing in a retail storefront.
Fraud is a huge barrier for everyone involved in an e-commerce transaction. From the bank, to the merchant, and the customers themselves, fraud prevention can add friction to the customer experience and cause inaccurate approvals or wrongful rejections that result in increased operational costs and, ultimately, decreased revenue. There is a new approach to fraud...Read more
a woman sitting at a table in front of a window
a woman sitting at a table in front of a window
Process efficiency is key to growing an e-commerce business. To meet this goal, retailers need better intelligence to better monitor discount, return, and account fraud, helping to protect and improve revenue, reputation, and customer service. As a premium solution partner, Microsoft has deeply invested in artificial intelligence (AI) based systems to help retailers increase process...Read more
A retail employee working at a Microsoft computer at a clothing store.
A retail employee working at a Microsoft computer at a clothing store.
Most of us don’t think twice about making purchases online, whether we’re ordering books and media, grocery deliveries, or big-ticket items like appliances. The increase in digital transactions poses some challenges for e-commerce organizations, especially around fraud. There are three ways e-commerce organizations are impacted by fraud: Lost revenue, when an illegitimate purchase is made...Read more
Two business people shaking hands across a table.
Two business people shaking hands across a table.
With the booming growth of online technologies and marketplaces comes the burgeoning rise of a variety of cybersecurity challenges for businesses that conduct any aspect of their operations through online software and the Internet. Fraud is one of the most pervasive trends of the modern online marketplace, and continues to be a consistent, invasive issue...Read more