Microsoft Dynamics 365 Blog
Author avatar of Kareen Vilnai

Kareen Vilnai

Product Marketing Manager, Dynamics 365 Retail

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Image of two people in a bike shop, one person behind a register, speaking to each other and smiling.
Image of two people in a bike shop, one person behind a register, speaking to each other and smiling.

There have been plenty of stories about the downfall of retail, yet time and again, certain brands rise to the top. One thing these retailers have in common: they use technology and data to make intelligent decisions for their business. The sheer volume of data available—gathered from transactions, social media, opt-in phone tracking and more—can Read more

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Cashier taking an order in cafe
Cashier taking an order in cafe

Over the last decade, the retail industry has undergone a massive transformation. The proliferation of e-commerce expanded customer choice, the rise of social media changed how people gather product details, and the expansion of smartphones placed an unlimited supply of information at our fingertips. All of this means that customer expectations are changing—rapidly. Read more

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