Applies to: Dynamics 365 Remote Assist (version 2.05) The Dynamics 365 Remote Assist team is pleased to announce the September 2019 update, which includes an improved Snapshot feature and improved protocol activation experience.
Applies to: Dynamics 365 Remote Assist (version 2.02) In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small UI differences, but all the features are the same.
Applies to: Dynamics 365 Remote Assist (v2.01) Check out the latest updates to Microsoft Dynamics 365 Remote Assist! Now you can use the app across companies. This means you can call an expert in another company. Need to call the manufacturer for a piece of equipment to have them help? No problem!