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Microsoft Dynamics 365 Blog
Kathleen Mulcahy standing in front of a laptop computer

Kathleen Mulcahy

Senior Design Lead


Applies to: Dynamics 365 Remote Assist (version 2.05) The Dynamics 365 Remote Assist team is pleased to announce the September 2019 update, which includes an improved Snapshot feature and improved protocol activation experience. Improved Snapshot feature We heard from our customers that the video feed doesn’t always provide enough detail for the remote expert, especially...Read more