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Microsoft Dynamics 365

“Mayor of the Internet” to keynote Microsoft Business Applications Summit

We’re thrilled to announce Reddit Co-Founder Alexis Ohanian will be our special guest keynote speaker at the Microsoft Business Applications Summit, coming to Atlanta, Georgia on June 10 and 11, 2019. Dubbed the “Mayor of the Internet” by Forbes, Ohanian cofounded Reddit in 2005, sold the site to Condé Nast in 2006, then returned in...

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Watch the live stream of the Business Applications Virtual Launch Event

Join us live on April 2nd at 8:00am PST for a preview of the April 2019 release—a showcase of the new innovations included in the first of two waves of 2019 updates for Dynamics 365 and Power Platform. Sign up for the live stream today for reminders, agenda updates, and instructions to tune in live...

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Unlock next at Microsoft Business Applications Summit 2019

Get ready to flex your business application skills and pick up some new ones at the Microsoft Business Applications Summit. Coming to Atlanta, Georgia June 10 – 11, 2019, this is the place to dive deep with the tools you use every day, get a sneak peek at what’s new and next, and connect with...

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Two essential webinar series for customer service and SMB professionals

Our ongoing webinar series helps everyone in the organization catch up on business and technology trends changing the way we all do business. This month, we’re featuring a three-part series for customer service pros, and a series that looks into ways small businesses can bridge productivity and business management workstreams. Each webinar averages 15-20 minutes—perfect...

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Introducing the Savvy Business Leaders podcast series

Savvy Business Leaders is a five-episode thought leadership podcast series featuring industry-leading influencers and some of the leading brands tackling emerging business challenges facing leadership teams today. Host Bill Detwiler, Managing Editor of TechRepublic and Tech Pro Research, interviews leading experts to dive into key areas of business transformation, from relationship selling to connected field...

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Four webinars for sales, field service, marketing, and business operations pros

Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate digital transformation initiatives. The latest additions are essential viewing for professionals across sales, marketing, customer service, and finance. Modernize your sales productivity in hours, not days...

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Customer service webinar series: The evolving role of customer service

How is customer service changing? It’s not as simple as it was before. Instead of a single channel or non-integrated multi-channel, customer service has evolved into a dynamic platform for customer experience delivery. Customer expectations are continually rising and reframing the customer service model. Artificial intelligence, machine learning, chatbots, and self-service are impacting the customer...

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Microsoft Business Applications Summit is back – join us June 10-11, 2019 in Atlanta!

Connect with experts, collaborate with your community and maximize learning opportunities at Microsoft Business Applications Summit, returning June 10-11, 2019 in Atlanta, GA. Back for its second year, this is the premier place for power users, analysts and technical architects to get hands-on with the tools you use every day – and get a sneak...

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Four essential webinars for sales, marketing, customer service, and finance pros

Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate digital transformation initiatives. The latest additions are essential viewing for professionals across sales, marketing, customer service, and finance. 3 ways event-driven sales processes will impact the...

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ROI revealed: Microsoft Dynamics 365 delivers $16.97 for every dollar spent

In keynotes and sessions at Microsoft Ignite 2018 last week, we shared many stories of organizations that are leveraging Dynamics 365 to fundamentally transform the organization to meet the changing expectations of customers. These success stories are compelling, however it begs the question: “what’s the true return on investment (ROI) for an average Dynamics 365...

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