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Kevin Kidder - Microsoft avatar

Kevin Kidder - Microsoft


Greetings all, I want to pass along some information about a scenario where some customers have recently been unable to install some of our hotfix packages for our Microsoft Dynamics AX 2012 R2 release. The scenario only occurs if all of the following conditions are met in the environment where the hotfix is being installed:...Read more
If you haven’t heard about our new Lifecycle Services tools designed to help manage your entire Microsoft Dynamics AX application lifecycle, there are plenty of reasons to start learning more about them. A listing of the tools that are available can be found on TechNet ( and there are also a series of videos that...Read more
With the release of Cumulative Update 7 (CU7) for Microsoft Dynamics AX 2012 R2, users upgrading from a previous Dynamics AX 2012 R2 version may experience compiler errors on a few forms which were not intentionally modified in the previous version. These compiler errors may appear on the following forms – SalesTable, SalesQuotationProjTable, and SalesQuotationTable....Read more
Greetings all – every once in a while, when running a Best Practice Check or creating a set of Code Upgrade Projects, you may run across errors related to RecID and TableID conflicts, which really indicate failure to properly use the RefRecID and RefTableID EDTs. Here is a listing of the most common errors seen and some...Read more
Hello all – Our In-Market Engineering team (formerly known as Sustained Engineering) has logged a blog post with some tips on what information to include when you open a support case that might turn into a code defect investigation. Check it out on their official blog at   Kevin...Read more
After some very good learning about what we were missing in our original in-place upgrade documentation, we have made some changes to the In-Place Upgrade instructions to help with some of the challenges partners and customers have been running into. The updated documentation for in-place upgrade is now live on TechNet – (if you prefer...Read more
Greetings all – I just wanted to take a moment to offer up a brief description of why Microsoft Support uses “diagnostics” during a support case and how our goal of using these diagnostics is to solve cases as quickly as possible. Diagnostic packages are a key component of support delivery to help resolve issues...Read more
Testing the consistency of your data during an upgrade project is critical to the success of your project. In the first test runs of the upgrade, it is common to experience data consistency errors both during and after the upgrade process. Follow these general guidelines to quickly find the root cause of your issues and...Read more
As you are proceeding through the Microsoft Dynamics AX 2012 Data Upgrade checklist, if the configuration options have not been setup properly, users can receive the following error when using the Connect to source database window from the Data Upgrade Checklist:  Error Message: Cannot copy table SQLDICTIONARY from source environment to table Error Message: Exception has been thrown...Read more
*** Author note *** As is mentioned in the Whitepaper itself, much of the information in the document does NOT apply to upgrading to Dynamics AX 2012 R2 and beyond. For example, if you disable the updateGABDateTimeFields method in Dynamics AX 2012 R2, because of the changes to the script itself and the R2 table...Read more
Multisite activation within the upgrade process Customers upgrading from Microsoft Dynamics AX 2009 will need to activate Multisite Inventory prior to upgrading to Microsoft Dynamics AX 2012. Some customers will have already setup their system for multisite in some of their companies and will be notified during the readiness checks that multisite must be activated...Read more