Microsoft Dynamics 365 Blog

Michael Ebensteiner [MSFT]


The definition of ‘correct’ can vary greatly in this situation, so instead of answering the question directly, I will list out a few potential reasons why this may happen.   Reason 1: No link to original invoice was created when the credit memo was entered The credit line was manually entered, and was not created Read more


One possible cause of this issue is the duplication of number sequences.  In Project management and accounting, there are separate number sequence setups available for On-Account Invoice, Invoice, On-Account Credit Note and Credit Note document types.  If the number sequences are not uniquely defined, in the posting process, when the records are fetched from the Read more