Microsoft Dynamics 365 Blog

Michael Ebensteiner [MSFT]

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The definition of ‘correct’ can vary greatly in this situation, so instead of answering the question directly, I will list out a few potential reasons why this may happen.   Reason 1: No link to original invoice was created when the credit memo was entered The credit line was manually entered, and was not created Read more

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One possible cause of this issue is the duplication of number sequences.  In Project management and accounting, there are separate number sequence setups available for On-Account Invoice, Invoice, On-Account Credit Note and Credit Note document types.  If the number sequences are not uniquely defined, in the posting process, when the records are fetched from the Read more

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