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JUST ANNOUNCED! Bestselling author Malcolm Gladwell to keynote at Microsoft Business Applications Summit

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We’re bringing our BizApps community together for the first-ever Microsoft Business Applications Summit, the place for Dynamics 365, Power BI, Excel, PowerApps and Flow superfans to connect, collaborate and pack in as much learning as possible, July 22-24 in Seattle. Whether you’re a BizApps whiz or one in the making, this all-new conference has something...

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How to turn your field service operations into a profit center

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Field service technicians may be the most overlooked marketing and sales resource you’ve got. After all, once you’ve successfully landed the account, who gets more face time with the customer than the tech responsible for installing and maintaining the customer’s solution? That’s why your chances for repeat business and referrals greatly depend on how the...

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Convert more leads with a clearer picture of the customer’s need

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Sometimes converting leads feels like your banging your head against a brick wall. Your marketers work tirelessly to generate new leads. The sales team diligently follows up to talk shop, answer questions, and make recommendations—virtually anything they can do to build a connection and close the deal. And every time, it seems, the customer goes...

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Equipped to compete: The mindset for modernization

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Today’s businesses are at the brink of a new era. Small businesses and enterprises alike are balancing the costs of modernization, yet as the digital market continues to evolve, the very solutions organizations consider adopting are quickly outdated and outclassed by newer developments. It’s reasonable, as new methods and services arrive, to get caught up...

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Fast-growing companies describe their breakthrough moments

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The signs that rapid growth is imminent take many forms — a surge in orders for some companies, an internal system showing signs of strain in others. Whatever the first symptoms, the common realization at these hypergrowth tipping points is that “business as usual” won’t work anymore. To better understand these breakthrough moments, we are...

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