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Microsoft Dynamics 365 Blog
Murali Krishna head shot

Murali Krishna

Senior Program Manager, Dynamics 365 Fraud Protection

Posts

A person holding a tablet computer
A person holding a tablet computer
One of the most important aspects of fraud prevention is to know where you stand in the fight against fraud. An effective fraud scorecard makes you aware of current trends, helps identify any evolving problem areas, and empowers you to make decisions as an organization. Striking the right balance is important. Too much detail can...Read more
Female first line worker leaning against a sales counter in retail store, facing a merchandising display wall filled with fabric panels while using pen on ASUS convertible laptop folded open as tablet (screen partially shows Excel workbook).
Female first line worker leaning against a sales counter in retail store, facing a merchandising display wall filled with fabric panels while using pen on ASUS convertible laptop folded open as tablet (screen partially shows Excel workbook).
Effectively managing fraud requires a multi-tiered strategy. It is essential to adopt a fraud prevention strategy with a broad view, encompassing multiple user interaction events, and phased decision-making points. A user interacts in many ways on a merchant’s website, such as searching for products, updating account info, writing a review, adding or removing items from...Read more
a man with laptop showing Dynamics 365 sales
a man with laptop showing Dynamics 365 sales
Even in challenging times, the holiday season’s irresistible deals attract both customers and fraudsters. A differentiated fraud prevention strategy is essential to keep a merchant’s fraud losses minimized while letting legitimate customers continue to have a smooth shopping experience. Here are three tips for the holiday season to help keep fraud low and maximize gains...Read more