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Microsoft Dynamics 365 Blog
Murali Krishna head shot

Murali Krishna

Senior Program Manager Dynamics 365 Fraud Protection

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Female first line worker leaning against a sales counter in retail store, facing a merchandising display wall filled with fabric panels while using pen on ASUS convertible laptop folded open as tablet (screen partially shows Excel workbook).
Female first line worker leaning against a sales counter in retail store, facing a merchandising display wall filled with fabric panels while using pen on ASUS convertible laptop folded open as tablet (screen partially shows Excel workbook).
Effectively managing fraud requires a multi-tiered strategy. It is essential to adopt a fraud prevention strategy with a broad view, encompassing multiple user interaction events, and phased decision-making points. A user interacts in many ways on a merchant’s website, such as searching for products, updating account info, writing a review, adding or removing items from...Read more
a man with laptop showing Dynamics 365 sales
a man with laptop showing Dynamics 365 sales
Even in challenging times, the holiday season’s irresistible deals attract both customers and fraudsters. A differentiated fraud prevention strategy is essential to keep a merchant’s fraud losses minimized while letting legitimate customers continue to have a smooth shopping experience. Here are three tips for the holiday season to help keep fraud low and maximize gains...Read more