Naman Agrawal articles
Create beautiful email templates with enhanced email editor
With email templates, agents spend less time writing the same content repeatedly and more time helping the customers.
New email signature features in Customer Service improve agent productivity
An email signature concludes an email with style, professionalism, and branding. Customer service agents need to use their signature when emailing customers. Each agent has a distinctive style, however, and enforcing a standard pattern can be a challenge.