Revathi Sankar, Author at Microsoft Dynamics 365 Blog

Enterprise office worker in focused work with a neutral facial expression

Published May 10, 2023

3 min read

Boost your sales business with smart organization charts

Organization charts enable sellers to better understand their customers’ organizational structures and identify key decision-makers.

Photo of a salesperson working on a laptop computer.

Published October 24, 2022

2 min read

Email address validation improves seller conversion rates

Sellers rely on email to reach out to contacts when working on deals. The new email address validation feature in Microsoft Dynamics 365 Sales flags email addresses in your customer relationship management (CRM) system that are in the wrong format or have an expired or fictitious domain.

Photo of a seller talking with a lead while working from home.

Published October 18, 2022

2 min read

Duplicate lead detection increases sellers’ productivity

To be effective, your sales team has to trust that the leads they’re getting are of good quality and that someone else isn’t working on them. If your sellers are calling leads that are assigned to another salesperson—or that aren’t real—they’re wasting time.

Revathi Sankar articles

Boost your sales business with smart organization charts

Email address validation improves seller conversion rates

Duplicate lead detection increases sellers’ productivity

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