Shane Erstad, Author at Microsoft Dynamics 365

Extending the Extended Logon functionality for MPOS and Cloud POS

December 14, 2018

By Shane Erstad

Included in MPOS and CPOS are two methods for extended logon functionality: logging in by scanning a barcode or by swiping a card with a magnetic stripe reader (MSR). Setup for these are described here: https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/extended-logon. One shortcoming of the out-of-the-box functionality, however, is that each of these methods only allows for five significant digits...

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AX for Retail: Modern POS Custom Labels and Strings

May 24, 2017

By Shane Erstad

This is a follow-up to a previous article I wrote about modifying labels and strings in Enterprise POS. The process is similar in Modern POS (MPOS) and Cloud POS (CPOS) but different enough that a new article is warranted. Additionally, since that article was written we have added a couple tools to make this more...

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AX for Retail: Instant Email Receipts in Enterprise POS (EPOS)

February 22, 2017

By Shane Erstad

Dynamics AX For Retail Enterprise POS (EPOS) has functionality to email receipts but the implementation of the feature has a few tradeoffs: Email does not get sent immediately at the conclusion of the transaction. Instead, the process goes like this: 1) a transaction is uploaded to HQ (via P-job); 2) it gets calculated on a...

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AX for Retail 2012 R3: How to deploy customized Commerce Runtime services

June 24, 2016

By Shane Erstad

We get a number of questions on the exact steps needed to create and deploy customizations to the Commerce Runtime (CRT). Here is a step-by-step process to get up and running with a very simple customization. These steps should work with both 2012 R3 and AX7 versions of the Commerce Runtime Method 1: total replacement...

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AX for Retail: Customizing your Hotfix Packages for Remote Deployments

November 23, 2015

By Shane Erstad

You may have noticed throughout 2012 R3, R3 CU8, and R3 CU9 that AX hotfix packages are quite a bit larger in size than they used to be. This is not really a problem for most non-Retail environments: if you’re deploying a hotfix to a series of AOS’s, AX Clients and your model store, unzipping...

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Dynamics AX R3 CU9 Demo Image: a different “The price cannot be calculated for the item” error in EPOS

August 13, 2015

By Shane Erstad

I previously wrote about this tricky error that that cropped up in the Dynamics AX R3 CU8 demo image. That problem was due to the CRT configuration section missing from the default POS.exe.config file and I gave a pretty simple workaround. We recently had the same error in the CU9 version of the demo image...

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AX for Retail R3: Training Videos for Commerce Data Exchange Async

July 1, 2015

By Shane Erstad

I’m happy to announce greater availability for a set of training videos that I created for Commerce Data Exchange (CDX) Async Server and Async Client. The content clocks in at around three hours and is a fairly comprehensive walkthrough of the technology. It is primarily focused on the IT Pro audience, but developers and end...

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AX for Retail R3 CU8 Call Center: Fix for Customizing CRT Pricing Engine

June 30, 2015

By Shane Erstad

One of the main features introduced in AX for Retail R3 was the unified pricing engine in the Commerce Runtime (CRT). The exact same code is compiled and deployed to Enterprise POS, Mobile POS / Retail Server, Online Store, and the new Call Center. Furthermore, the source code for the entire pricing engine is included...

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Dynamics AX R3 Demo Image: “The price cannot be calculated for the item. Please manually enter the correct price” error in EPOS

April 21, 2015

By Shane Erstad

Update (2015-08-13): If you are using the 2013 R3 CU9 demo image you may run into the same error with a (much) different root cause and workaround. Please see this post for notes on how to fix that issue. If you are using the Dynamics AX demo image (https://technet.microsoft.com/en-us/library/dn741578.aspx) you may have seen this error...

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AX for Retail 2012: Customizing the Comments in the Product Grid for Enterprise POS

January 20, 2015

By Shane Erstad

The Product Receipt Grid in Enterprise POS (EPOS) has always shown additional lines of information under the main item line. For instance, if you change item quantities, add an item that has a discount, or add comments to a line item, you will see lines like this in the grid:...

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Blog Posts for Shane Erstad

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