You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails. Field service management (or FSM) typically refers to the management of a company’s resources employed at or en route to the client’s location.1 FSM typically involves the installation, service, maintenance, or…Read more
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. Companies worldwide are fast realizing the costly consequences of not having robust business continuity plans and remote-capable tools especially in times of…Read more
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. If there’s one major takeaway we’ve learned from the continuously evolving macroeconomic climate, it’s that efficient, reliable, and timely service delivery has become more critical than ever. The sophisticated, often complex machinery and equipment that keep…Read more
Did you know that mixed reality business applications like Microsoft Dynamics 365 Remote Assist on HoloLens 2 can help reduce waste from a lean management perspective? We invited Six Sigma Black Belt and Kaizen expert Laura Riley, Senior Business Program Manager from the Microsoft Cloud Operations and Innovations team to share her perspective on how…Read more
Planning on attending the upcoming Hannover Messe Digital Edition? If so, come discover how mixed reality business applications like Microsoft Dynamics 365 Remote Assist are helping transform organizations like Schaeffler. The Hannover Messe industry (HMI) conference covers all core themes of the industrial value-adding chain—from individual components to the complete smart factory. Join us at…Read more