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Author avatar of Stephanie Dart

Stephanie Dart

Director of Product Marketing, Dynamics 365

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2019 is shaping up to be a big year for the omnichannel retailer. According to the National Retail Federation, retailers saw a 40 percent increase in multichannel shopping in the 2018 holiday season, with social and mobile technologies reigning supreme in the customer shopping experience. It’s no surprise then, that omnichannel was top-of-mind for attendees...

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As many retail professionals gear up for retail’s BIG show—the 2019 NRF Annual Convention & EXPO—many are still processing the year that was. 2018 was turbulent, by any measure, but that volatility also drove momentum for transformative retail experiences. In 2018, many brands felt the influence of the digital-native shopper—young, price-conscious, and willing to jump...

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2018 was a roller coaster ride for retail as businesses scrambled to adjust to changes that are reshaping the retail landscape. What’s in store for 2019? Our new survey of the state of retail reveals more change is in store, plus opportunities to reinvent operations to be faster, smarter, and nimbler. The 2019 Retail Trends...

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