Research suggests that keeping customers is cheaper than acquiring new customers. Easier said than done: keeping a customer happy and renewing isn’t always a cakewalk for the sales teams. World… Read more
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Salespeople don’t have it easy. There’s the pressure to increase revenue, close more, and surpass quotas, all while competing in an economy where the largest challenges to closing deals are… Read more
The year is 1970, and The Jackson 5 have just exploded onto the music scene. Their hit songs “I’ll Be There” and “ABC” will not only endure the test of time, they’ll… Read more
In my last blog, " What's Trust Got to Do with it? " I spoke about the importance of establishing trust with a cloud provider and how transparency is critical for building that trust. In… Read more
When I talk with customers and partners about making the move to the cloud, the number one objection I hear is always security. They love the economic model, the way it frees up their IT resources, and… Read more