Blog Posts for Todd Bergeson

Governments have a wide range of responsibilities—from protecting citizens and providing social services to planning economic growth. Critical services like maintaining roads or keeping street lights…...

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On top of daily operations, governments often take on large, complex initiatives to drive change in their communities. The problem is that for every $1 billion invested in the United States , $122 million…...

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One of the top concerns governments have today is providing citizens with real-time connectivity, such as mobile optimized 24/7 self-service and agent assisted service. This is a critical and worthy endeavor…...

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Developing and sustaining an engaged, productive workforce is a top priority for government organizations. Across the globe, government employees work diligently to improve the lives of their citizens…...

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A truly representative government requires actively engaged citizens. In today’s digitally connected world, governments need to leverage modern technology to engage citizens, make them feel heard…...

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