Todd Bergeson articles
Better outcomes with on time, on budget projects
On top of daily operations, governments often take on large, complex initiatives to drive change in their communities. The problem is that for every $1 billion invested in the United States , $122 million...
Thinking long term: Anticipating the needs of your citizens
One of the top concerns governments have today is providing citizens with real-time connectivity, such as mobile optimized 24/7 self-service and agent assisted service. This is a critical and worthy endeavor...
Do more with less: Empowering your employees
Developing and sustaining an engaged, productive workforce is a top priority for government organizations. Across the globe, government employees work diligently to improve the lives of their citizens...
Citizen engagement made easy
A truly representative government requires actively engaged citizens. In today’s digitally connected world, governments need to leverage modern technology to engage citizens, make them feel heard...