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Dynamics 365 Blog
Tessa Kloster avatar

Tessa Kloster

Group Product Manager, Microsoft Dynamics 365


Laptop showing Customer Service Insights
Laptop showing Customer Service Insights
Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, we’re very excited to announce Dynamics 365 Customer Service Insights is now generally available! Since our public preview in October 2018, we’ve been working hard to continue adding value and extending the service to users across...

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