Vamsi Korlepara articles

Vamsi Korlepara
Senior Product Manager
Published 
1 min read

Service scheduling in Dynamics 365 for Customer Service 

What is service scheduling? Service scheduling allows organizations to schedule service appointments with their customers such as post-sales, customer service, product demos etc. Imagine the following scenario: Contoso is a premium bicycle brand in Washington state that produces the most sophisticated bikes in the country.