When Exclusive Resorts decided to make a change from its hosted Oracle enterprise resource planning (ERP) system and replace other disconnected systems, it engaged Microsoft Services to implement Microsoft Dynamics AX within an integrated business management infrastructure. Exclusive Resorts transitioned to dependable, scalable business technology that assists the company in meeting its ambitious goals for customer service and organizational productivity.
Says Charles Livingston, Senior Vice President, Technology, "We can fit Microsoft Dynamics AX to our complex business. It helps us to provide excellent member service and to function as a more efficient and competitive organization." Exclusive Resorts realized its return-on-investment (ROI) from the ERP solution in fewer than 12 months. It also improved its reporting and decision support capabilities to maintain a close alignment between financial management and the direction of the business. Livingston remarks, "The strength of Microsoft Dynamics AX as a platform for growth with solid scale-out capabilities will help us to continue to grow our business and the usage of the system for the foreseeable future."
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