Microsoft Dynamics 365 Blog

A recent study, published in the Harvard Business Review, identified progress as the primary determinant of employee motivation and performance. Not recognition or incentives. Not the threat of punitive action. Progress. When your employees are able to complete their tasks, they feel better about themselves and their jobs. They’re happier. And happier employees are more productive.

Conversely, but perhaps more obviously, when you present obstacles to getting things done, productivity and job satisfaction suffer. Case in point: a disastrous SAP implementation in Avon’s Canadian operation that had employees leaving in droves. The Wall Street Journal reports (12/12/13) that

“While the new system based on software supplied by SAP AG worked as planned, it was so burdensome and disruptive to Avon representatives’ daily routine that they left the company in meaningful numbers.”

Imagine deploying a system that makes your employees so frustrated they quit. It’s hard to believe that was ever part of the plan.

Your employees want tools that are easy to use. They want an intuitive user experience that makes their jobs easier, and is simple to use and learn. But a rigid, cumbersome user experience makes even routine tasks time consuming, leading to the frustration that drains employee morale and satisfaction.  

Unlike the experience that Avon’s users had with SAP, Microsoft Dynamics AX offers a user-centric experience that actually improves user adoption, satisfaction, and productivity. The familiar, intuitive user interface and streamlined workflows remove obstacles to getting things done. They help people accomplish work efficiently and effectively, increasing productivity while improving workers’ overall sense of well-being.

You’ve invested a lot in your ERP, but you’ve invested more in your employees. Shouldn‘t they work well together?

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!