Microsoft Dynamics 365 Blog

A business solution from Microsoft is easy to learn and use and sets the stage for providing great customer experiences.

Choosing the right enterprise resource planning (ERP) or business management solution for your small or midsize business is a strategic investment for your company, so it’s well worth your time to carefully examine your options. We've created a 7-point evaluation checklist to help you do this, and we’re exploring one checklist item each week for seven weeks.

This week, we highlight the importance of choosing a business solution that makes it easy for your people to excel at their jobs. Equipping them to deliver peak performances enhances their job satisfaction, and those performances help your company flourish.

Choose a business management solution that delivers ease of use

This sounds pretty obvious, but take the time to examine “ease of use” from four different perspectives.

The individual user experience. When was the last time you were given a user’s manual for an app that you downloaded? Who taught you how to use Facebook? A good business management solution will be easy for your people to understand and use. An intuitive user experience will eliminate extensive training time and costs—and accelerate adoption. Your people get up to speed faster, and their productivity and efficiency accelerate your return on investment. 

Connect people, processes, and systems all from one place. Managing your business is much easier when your calendar, email, and business management systems work together—and are delivered from one trusted source. A business solution from Microsoft brings the business management capabilities of Microsoft Dynamics together with Office 365 to break down the walls between data and how people get work done.  With one unified user experience and a single sign on, you get the tools you need to manage your finances, supply chain, and operations, and keep your people productive.

Cloud-based options. The flexibility to deploy part or all of a business management solution in the cloud opens additional ease-of-use opportunities: easier deployment, troubleshooting, maintenance, upgrading, and scaling. In cloud-based options, off-loading these workloads frees you and your people to focus on taking your business to new levels.

Get everything you need to work where you’re needed most. Business doesn't stop because you’re on the road or working from home. Monitor your business and enable people to work where and when they’re needed most. Using Microsoft Dynamics and Office 365, you can monitor your business, collaborate on documents, and enter and approve transactions from your desktop, tablet, or phone—wherever you may be. 

Business solutions from Microsoft deliver ease of use from all four perspectives

Business solutions from Microsoft feature a consistent look and feel that your people already know and work with. If they already know and use Microsoft Outlook, Word, and Excel, they will find the Microsoft Dynamics ERP user experience familiar and adopt it faster. Because a business solution from Microsoft works like and with other Microsoft technology, it helps increase adoption rates and lower training costs. Straightforward deployment, features designed to support international business, a global community of technology professionals available to help, and quick, easy extensibility combine to enable consistent ease of use throughout an organization. Flexible Microsoft cloud-based options simplify deployment, operation, and maintenance—and offer financial benefits as well. And a business solution from Microsoft helps you get more value out of your other Microsoft technology investments. Choosing a business management solution that works like and with these productivity tools and server products unlocks a new level of value in all of them. The whole becomes greater than the sum of its parts.

Customer success story                 

Small and midsize manufacturers, retailers, distributors, and other organizations around the world count on business solutions from Microsoft to deliver the ease of use that boosts their employees’ productivity, efficiency, and job satisfaction. Many of these organizations also run these solutions in the cloud, helping them to simplify system deployment and management. Take a look at how a surfboard and skateboard company is achieving success, positioning itself for growth, and helping its employees excel at their jobs.  

Sitka Surfboard Corporation
“[The multiple parts of our business] all need to be linked together. And that’s what [Microsoft] technology has allowed us to do…. It’s very easy to use, and the power you get from it—it’s just a huge time-saver…. Our goal is to create long-term, sustainable careers for our employees. We want them to have a good time at their job, and therefore they’re going to be doing a good job. And that’s very important to the success of the company.” Andrew Paine, President, and Kyle Treleaven, IT Ninja



  • End-to-end business view.
  • Accessible information to support inventory management and business decision making.
  • Scalability to accommodate global growth.

  • Powerful yet easy-to-use tools.
  • Stores, online properties, manufacturing, warehouse, and distribution locations are linked around the world.
  • Integrated business view supports inventory tracking and management, and informed, collaborative decisions.
  • Cloud-based solution scales quickly and easily.
  • Ease of use enhances employee job performance and satisfaction.


Learn more about a business solution from Microsoft, take a product test drive, or register for an upcoming webcast. And watch for next week’s blog post where we explore the importance of understanding the long-term costs of your future solution. 

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!