Sharing our customer’s stories is a favorite part of my job, and today we’re highlighting a great one – Sutherland Global Services – a leader in business process and technology management services. In the press release posted this morning, Sutherland tells us about implementing Microsoft Dynamics CRM internally with over 30,000 employees spread across 40 locations, as well as for their Fortune 1000 customers, and the results are clear: a 20 percent increase in efficiency of front-office consultants, and a 22 percent increase in back-office processing. That’s an incredible impact on Sutherland’s business – but of course the company has no plans to stop there. Read more to find out what their future plans are.
The New Belgium Beer Rangers also have some great news this week around how they’re using Windows 8.1 and Dynamics CRM to do what they love – sell more beer! Please check out this blog to see what they’re up to these days.