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Kelly Roofing is a Microsoft Visionary Award Winner and a small, family-owned company, but their loyal customers often assume it's part of a nationwide chain. Thanks to Microsoft Office 365 and Dynamics CRM Online, mundane tasks are automated, notes and schedules sync in real time – freeing up staff to for customers. Since the move to the cloud, customer satisfaction is up and revenue has doubled without a staff increase – honoring their  founder's motto: "Make the customer happy, and you won't have to look for work – it will come to you."

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