Microsoft Dynamics 365 Blog

IT transformation has been a widely discussed topic for many years now. Reduced budget and smaller staff means that IT teams really have to do more with less. However, with the explosion of cloud and mobility within enterprises, we strongly feel that IT organizations need the right tools, now more than ever, to ensure corporate integrity and ease of access to improve productivity.

At Ignite 2015 in Chicago this week and with the general availability of our new CRM release announced yesterday, attendees can learn how Microsoft Dynamics CRM can help you transform their business and reinvent productivity.  They will have opportunities to learn more about business solutions with Microsoft Dynamics at various breakout sessions, theater presentations and more. Our mobile-ready and cloud-aware solutions works on all devices and seamlessly integrates with Office 365, Power BI and management tools familiar to IT teams.

Earlier this year, with the  datacenter expansion to Australia and Japan, we expanded our world-wide presence to six regions and 130 countries This global expansion reflects our ongoing commitment to deliver the best service through the most trusted and complete cloud in the world.  New ability to provision CRM Online instances in multiple regions within a tenant, vastly simplifies global rollout of CRM for enterprises. The availability of CRM Online within these local datacenters will come with our deep commitment to high availability and disaster recovery by providing a financially backed SLA of 99.9%.

Powered by a unified administration and identity experience, IT teams can seamlessly onboard and manage users across Dynamics CRM Online, Office 365 and other Microsoft cloud services. Built using Azure Active Directory, Dynamics CRM can readily provide premium identity features such as multi-factor authentication for enhanced security and administration.

With business solutions powered by a unified Microsoft toolset, Dynamics puts you in control of your business apps and data. Customer-driven update lets you “drive” the timing of the update to be the most suitable for your organization. Customers can take on-demand backup (production or sandbox), restore instances from system or on-demand backups and download backups to Azure storage, providing greater flexibility and control over your instances.

As we continue to deepen our integration with Office 365, our end users will not only get the enhanced Dynamics CRM app for Outlook, they will also get the ability to seamlessly track customer communications across devices. A robust server-side sync engine with Exchange Server provides a reliable setup for administrators and convenience for end users. The ability to synchronize contacts, multiple addresses, appointments (including recurring ones), private notes, conflict resolution and a full offline sync client provides you with comprehensive enterprise capabilities to meet all your needs. Our joint Office 365 work also includes integration with Office 365 Groups for effective team collaboration, immersive Excel analysis experience and rich contextual note-taking ability with OneNote for increased personal productivity.

The Dynamics CRM team is very excited to meet you at Ignite to show you all our latest innovations. Also don’t forget to connect with Dynamics MVPs, reference customers and other Microsoft experts in the Expo Hall at Ignite. Come take an up-close look at the spring release of Microsoft Dynamics CRM and get ready for a glimpse at what's possible today and in the future.

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!